Instantly fix the QuickBooks Multi-User Mode not Working Issue

Joan Martin
3 days ago
3 min read

At times, employees need to access files that are not hosted on their own computers; instead, a server computer hosts them. For this, QuickBooks offers a multi-user functionality that allows multiple users to have access to a company file simultaneously. The feature is called QuickBooks multi-user mode. However, it may sometimes run into errors and create a hindrance to the operations.

Use this blog to know why QuickBooks multi-user mode is not working, and also the solutions that will help you address this problem. Additionally, switching to multi-user mode can also lead to QuickBooks error H202. That’s why performing such actions can be challenging for you and may create bigger trouble at work. Hence, we recommend that you contact professionals and let them handle this. Give a ring to 1.855.738.2784 and talk to an expert about your problems.

The Factor that Explains Why QuickBooks Multi-User Mode is not Working

This is the list of reasons that prevent you from accessing files in multi-user mode. Let’s walk through them one by one.

It may happen if you have not installed QuickBooks on the server.
When you don’t set Windows file permissions appropriately.
It could be due to misconfigured hosting settings.
The reason might be the inability of the QuickBooks Database Server Manager to open the company file.
One of the leading causes is a firewall or antivirus software that prevents you from communicating with the company file.

Effective Troubleshooting Steps to Implement If QuickBooks Multi-User Mode Is Not Working

If you are stuck in an issue where you can’t access a file in multi-user mode, then these troubleshooting methods can assist you completely.

Step 1: Set up folder permissions

Head to the Start menu.
Choose File Explorer.
Click on Properties.
Right-click on the folder where you keep your company files.
It’s time to tap on the Security tab.
Go to the Advanced option.
Choose QBDataServiceUserXX.
Pick Edit.

Go through the following files and allow them:

Traverse Folder/Execute File
List Folder/Read Data
Read Attributes
Read Extended Attributes
Create Files/Write Data
Create Folders/Append Data
Write Attributes
Write Extended Attributes
Read Permissions

When you are done checking the permissions, and find something wrong. Follow the steps:

Click on Properties.
Right-click on the folder where you keep your company files.
Choose Security.
Click on the Edit tab.
Pick the QBDataServiceUserXX option.
Click Full Control.
Select Ok> Apply> OK.

Step 2: Install the QuickBooks Database Server Manager

To easily access the company files, installing the QuickBooks Database Server Manager is required.

Step 3: Set Windows admin rights

It is visible that a firewall setting is one of the reasons behind this issue, so let’s change the folder permissions settings. To do so, you would require admin rights.

Step 4: Scan your folders

Launch your server computer.
Head to the Start menu.
Type database and open QuickBooks Database Server Manager.
Go to the Scan Folders tab.
Click Browse to locate the folder where you keep your company files.
Pick OK.
When you are ready, choose Start Scan.

In a Nutshell

To make an outline of this blog, the reasons why QuickBooks multi-user mode not working are the improper setup of Windows file permissions, misconfigured hosting settings, firewall or antivirus software, and others. To eliminate such an issue, you need to perform four steps that have been clearly explained in the above segment. To do it precisely, you should consult a professional and let them handle this. Dial 1.855.738.2784 to connect with them.

You may also read: How to Fix QuickBooks Desktop Installation Errors?