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QuickBooks Email Invoices Not Working: Best Solutions Are Here

QuickBooks Email Invoices Not Working
QuickBooks Email Invoices Not Working

QuickBooks Desktop has extensively assisted small-scale business owners through improved accounting & bookkeeping tools. Furthermore, new features, tools, and components are regularly added to the internal setup of QB Desktop by Intuit.

Various technical problems disturb QB users & one of the common examples of such problems is the ‘QuickBooks Email Invoices Not Working’ issue. In this technical issue, users aren’t able to send various invoices & statements to their customers through the relevant email service.

Here, in this blog, you shall discover the simplest solutions for this very troublesome technical issue.

If you are highly disturbed due to the sudden emergence of the ‘QuickBooks Email Invoices Not Working’ problem, you can dial 1.855.738.2784 to contact our QB Specialists Team.

QB Desktop Email Invoices Sending Unsuccessful: Most Likely Reasons

The likely reasons behind the occurrence of the ‘QB Desktop Email Invoices Sending Unsuccessful’ problem are discussed here:

  1. Not validating the email service provider settings within QB Desktop can trigger this issue.

  2. If you operate QB with full admin rights on the system, you are very likely to encounter this issue.



Easiest Solutions for ‘QuickBooks Desktop Email Invoices Sending Failure’ Problem

 The ‘QuickBooks Desktop Email Invoices Sending Failure’ problem can be tackled using the solutions stated here:


Solution 1: Set Microsoft Outlook as the Primary Email Service in QuickBooks Desktop

  1. After opening QuickBooks Desktop, click the Edit menu and select Preferences.

  2. Next, click the Send Forms option, then go to the My Preferences tab and choose Microsoft Outlook as your primary email service.

  3. Finally, save the changes by clicking OK. Once done, you can successfully send all statements and invoices to your customers directly from QuickBooks Desktop.


Solution 2: Ensure QuickBooks Does Not Always Run with Full Admin Rights

  1. Right-click the QuickBooks icon and select Open File Location to access the original installation folder of QuickBooks Desktop on your system.

  2. Next, right-click the QuickBooks.exe file, select Properties, and navigate to the Compatibility tab in the Properties window.

  3. Uncheck the Run this program as an administrator option and click OK. After this, you should be able to send all invoices through QuickBooks without issues.


Solution 3: Properly install new QuickBooks updates to resolve this issue

  1. Launch QuickBooks and go to the Help menu, then select Update QuickBooks Desktop to open the Update QuickBooks window.

  2. Click the Get Updates button under the Update Now tab to start downloading the latest QuickBooks updates.

  3. Once the updates are downloaded, reopen QuickBooks and install them by clicking Yes when prompted.

  4. After completing the update process, you will be able to send all statements and invoices seamlessly through QuickBooks.


The solutions stated above in a step-wise fashion are sufficient for the QuickBooks Email Invoices Not Working problem. If you need more technical help, you should dial 1.855.738.2784 to contact our QB Specialists Team.


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